Service areas in Pinellas County
Doll Bros. Carpet Dry Cleaners has provided Pinellas County with outstanding cleaning experiences since 1977, when we relocated from Timonium, Maryland.
Since our arrival in Pinellas County, we have cleaned thousands of homes, mobile homes, condominiums and also several yachts.
Our company is located in Largo, Florida, and our Service areas are in the surrounding cities, including Clearwater, Seminole, Pinellas Park, Bellaire, Dunedin, Palm Harbor, Oldsmar and St Petersburg.
Our services extend to the Gulf Beach communities, such as Indian Rocks Beach, Madeira Beach, Redington Beach, Sunset Beach, Treasure Island, Redington Shores, Clearwater Beach and St. Pete Beach.
We are the premier low Moisture Carpet Cleaning service provider that thousands of homeowners have trusted since 1964. Doll Bros brings more than 50 years of family ownership to carpet cleaning in Pinellas County.
Angie’s List Super Service Award Winners in 2011, 2012, 2013 ,2014 and 2015 for Carpet & Upholstery Cleaning. These awards can’t be won or bought, they can only by earned by being reviewed and rated by Angie’s List members.
Meet the Doll Family: We are a 3rd Generation family-owned carpet cleaning business founded in 1964 by my late parents Dick and Shirley Doll. Our company got its name from the two sons that our parents raised— The Doll Bros.— Joe and Don.
It is such an honor to carry on my parents’ legacy, and a very rewarding experience to see my own family ready to carry on the tradition to the 3rd generation. When you call Doll Bros., you will be speaking to Janice, who serves the role of Office Manager.
We say with confidence that we are the best carpet cleaners in Pinellas County, but not because we say it… but what our customers say about us.
We have hundreds of customer testimonials on our home page, and we’ve won Angie’s List Superior Customer Service Awards for the past 5 consecutive years— 2011, 2012, 2013 and 2014 and 2015. We have been Screened & Approved by Home Advisor and we also have an outstanding A+ rating with the Better Business Bureau. Doll Bros. are active members in the Mid-Pinellas Chamber Of Commerce.
The staff members who enter your home are employees of Doll Bros., and, therefore, you and they are covered by Workman’s Comp Insurance, as well as Liability insurance.
Most people don’t understand how important this truly is. Since we carry these insurances, it means that our staff AND you are protected when we are at your property and in your home.
This is not always the case with many other carpet cleaners who pay sub-contractors to perform the job. If they are not properly insured, and an accident happens that involves you, them or your property – What happens then? I can say with certainty, it’s not pretty, and most often at the expense of the homeowner.
Our employees attend seminars and conferences seeking out new and improved cleaning techniques so that we are continually being educated. Most carpet cleaning companies that send a technician into your home are unaware or improperly trained, and are mostly uninformed in how to get the best cleaning results.
Our Low Moisture Carpet Cleaning is Different from any others in our service areas
How is our Carpet Dry Cleaning different from most carpet cleaners?
More than 80% of the carpet cleaners in Clearwater and the Largo area use a wet or a steam cleaning process. In a typical three-bedroom home, it would not be uncommon to use 50 gallons or more of water.
Most, if not all, people do not prefer this method and dread having their carpets wet for 10+ hours. We have heard hundreds of horror stories from our customers over the years who chose this cleaning method.
When you select Doll Bros. to do the same amount of work, rather than use 50+ gallons of water – we would use 3 gallons or less. The carpets are dry and smell fresh, and ready to be used right away, with a complete drying time of 2 hours or less.
After extensive research, we switched over to our Nine-Step Carpet Dry Cleaning process in 1995, and the results and the customer satisfaction is over the moon.
We charge One Price, and it’s the Complete Cost of the entire job
All of the cleaning services that we provide in our work areas such as the Gulf Beaches and central Pinellas County (Carpet Dry Cleaning, Furniture Cleaning, Leather Cleaning and Tile & Grout Cleaning) are full-service at an all-inclusive price.
When we quote the cost of your cleaning work, everything is included within that cost. Each low-moisture cleaning job includes a sanitizer that we add right into the cleaning solution (this helps to kill germs and bacteria).
The last of our 9 Step Carpet Dry Cleaning Process is to apply Scotch-Guard Protector and deodorize the carpet. Before leaving your home, we give you a bottle of our carpet spot cleaner— and we show you how to properly use it. Accidents do happen, and this way you will have the correct spotter and knowledge to remove any new spots that occur.
We go the extra mile because our customers deserve all of the features of a full-scale job… without the hassle of sales people badgering them. When our employees come into your home, our entire focus and goal is to deliver the best cleaning results possible!
Why do most carpet cleaners advertise such low prices?
In our carpet cleaning industry, and largely in our the areas that we service, like Pinellas Park and Seminole, most carpet cleaners advertise a low price as a means just to get inside of your home. Make no mistake, that is their operating strategy.
A legitimate cleaning company— that hires full-time employees carries all of the required insurances, uses the best cleaning equipment, has outstanding credentials (BBB, Angie’s List, Home Advisor, Testimonials), and purchases premium cleaning products— cannot stay in business based on those cut-throat prices.
…So how do they do it? Sales, Sales, and more SALES. Advertise low, get their foot in the door, and then grab the tiger by the tail. We have heard decades of horror stories from customers regretting shopping for low prices.
At Doll Bros Carpet Dry Cleaning – it’s simply not that way!
What is a Sub-Contractor, and why do Cleaning Companies use them?
First & foremost, the cleaning company does not have to pay Workman’s Comp. insurance, or Liability insurance, or unemployment insurance. Although this saves lots of money for the company, it does nothing to protect you or your property when sub-contractors are inside your home.
Most companies that use sub-contractors offer a low wage but pay a high commission for extra add-on sales. …Now you know why they push add-on sales so hard, a tactic which makes customers irritated, annoyed and often intimidated by having these people in their homes.
Another thing that you want to be highly cautious of is the type of person you let inside your home. It’s unnerving to have someone inside of your home, surveying your property and your valuables. We have heard many horror stories from our customers, who describe the difficulty of making these salesmen leave their home.
Shopping for a Carpet Cleaner is certainly a “Buyer Beware” concern!
At Doll Bros. Carpet Dry Cleaning – it’s simply not that way! We don’t send Bubba and the Snake, or any other uneducated, uninformed high-pressure sales person to your home!
Here are some before-and-after carpet Dry Cleaning pictures for you to review. And there’s plenty more pictures on our — check them out!
No dirt or debris can hide from our carpet Dry cleaning process. Our machine literally goes down to the backing of the carpet and digs out anything that is lodged in the carpet fibers.
We clean about 400 pieces of furniture every year in cities like Maderia Beach and St. Pete Beach. Our furniture cleaning process is the old-fashioned hand scrub and extraction method. We choose to stick with this method (even though we have tried dozens of different methods over the years) because it simply provides the best results.
Typically, the upholstery cleaning takes about 4 hours to dry once we complete the job. This all-inclusive service includes a sanitizer that we add to the cleaning solution, and Scotch-Guard Protector & deodorizer application to the fabric.
…So what is the dirtiest and most soiled piece of furniture in most peoples home, you ask?
The Recliner of course! This is the chair that most of us live in when we settle down to watch TV or read a book— and the fabric absorbs like a sponge. Our cleaning process removes the sticky body oils, bacteria & germs, food & debris, and the odors that accumulate in the fabric.
Very similar to the amount of fabric furniture we clean each year, we also clean about 400 pieces of Leather Furniture in the cities and towns such as Bellaire and the Gulf Beaches. What makes leather so unique (and so poorly misunderstood by the consumers who own it), is its maintenance process.
…Notice I didn’t say how to clean it, but how to maintain it.
You can lightly clean your leather with a slightly damp towel using water. Then take a dry towel and lightly wipe off the water haze. There are dozens of other formulas and antidotes that you could use, but they all leads back to this one important question:
How do I maintain the leather skin?
When you look at your leather furniture, look beyond what you are seeing, and look underneath. What you see on the surface is a painted skin. What’s under the paint is the life of the skin.
Leather skin is naturally going to start an aging process of drying out. It is skin, remember, and if the skin cracks (from being too dry), then the paint on the skin also cracks— and before you know it, you have really ugly leather furniture.
The life and beauty of your leather furniture is all about the life of the skin.
Doll Bros. uses a Three-Step Leather Furniture Cleaning process. The first step is to clean the skin, to remove body oils. The second step is to put the fat back into the skin. And the third step is to apply a protection cream to the skin.
When our customers ask us about our Leather Cleaning Service, they typically request a cleaning and a protective cream for afterwards. As we mentioned above, this is accomplished during our second step.
The second step maintains the life of the skin.
By putting the fat back into the skin, the leather becomes soft and supple. You can literally see this when you are doing it. Compare it to being in the sun all day, with no skin protection, and then, at then end of the day, applying lotion to your dry skin. …Ahh, it feels so good, and it relieves all dryness.
With Doll Bros. this three-step Leather Cleaning Process comes at an all-inclusive price. There are no add-on sales— just one complete cost for the entire job!
The Finest Tile & Grout Cleaning in Pinellas County
Most tile cleaning companies in beach cities, like Indian Rocks Beach and Redington Shores, charge an additional price for Grout Sealer once the cleaning is complete.
With Doll Bros. this is certainly not the case.
Once the cleaning is complete, we take what looks like an upside down baseball bat that is filled with sealant, and apply it right into the grout line. As you can imagine, it is like working on a giant jigsaw puzzle by going up and down every single grout line.
Although this method is tedious and time-consuming, it is the most effective way to apply the Grout Sealant.
…While we are on this subject, let’s discuss what grout sealant isn’t. It is not a cure all, and that’s for certain but… It gives you an opportunity to clean up a spill without staining. That’s it! Drop an egg on the tile floor— and you have that moment to clean it before the grout absorbs it.
Maintaining Your Tile Floor
The biggest mistake most people make when they sweep or mop their tile floors is that they use to much liquid! Most of the dirt is on the tile surface, but if you use too much water, you are pushing it from the surface of the tile, right into the grout lines. This needs to be corrected with a different cleaning technique.
Go to the big box store and buy a top-of-the-line cloth swifter (about $35), and buy some replacement cloth pads as well (about $5 a piece). Pick up a quart trigger spray bottle while you’re there, because all you need to do is put a tablespoon of vinegar into a quart bottle full of water. When you’re ready to clean your tile floor, hold the trigger sprayer about waste high, and lightly mist a small area. Let the liquid fall to the floor, and then use your swifter to swift up the soil that is on the tile surface. …That’s it. I clean my tile floor once a week (about 400 square feet), and, using this method, it takes less than 5 minutes to clean the floor.
Cleaning the Grout Lines Yourself?
Certainly it can be done. A DIY person will figure this out, but they will also discover the biggest challenge – how to effectively sop up all of the muddy water that they dug out of the grout line? This would be funny to watch, but after a while I’m sure the smile would disappear.
When Doll Bros. performs our Tile & Grout cleaning process, we dig out the grout lines so effectively, that we literally create a soupy muddy floor. And, because of that, you need a high-powered extraction machine with all of the appropriate tools, to remove this amount of mud.
We clean hundreds of tile floors each year, especially in the areas of Gulf Beach cities in Indian Rocks Beach, Redington Shores, Treasure Island, Madeira Beach, and St. Pete Beach. The beach front homes and condos that we mostly clean are used as tourist properties, and they can take a beating by those folks enjoying our beautiful lifestyle during their visit.
When the cleaning work is done, how do we know with absolute confidence that you are happy with the job?
When we are in our customers’ homes, we get a sense of how things are going, with the job, with the relationship, and with dozens of variables that are associated to all of it.
We clean about 1,400 homes a year in Clearwater and the mid-Pinellas cities, and, because of that, we’ve developed a unique sense of things. I can assure you that we would never accept payment for any of our services unless, first and foremost, we’re 100% Happy with our workmanship.
There are times (less than a handful) that we are just not satisfied with the cleaning results… we quickly bring that to the customer’s attention. Most of those situations arise because the material (carpet, upholstery, leather, or Tile and grout) we’re working is so old, worn out, that it simply cannot be recovered with a cleaning.
We explain everything to the customer, and, every time, we’re thanked for our honesty. Most, if not all, people are shocked that we don’t charge them a penny. This is just good old-fashion business… We want the same things the customer wants, and, if we can’t deliver, than we’re honest and explain why.
So let’s talk about the successful jobs that we do every year.
How do we know for certain that people are happy with Doll Bros. Carpet Dry Cleaning company? We do two checks and balances for every job. We make a follow-up call to verify 100% satisfaction, and then we seek out any information they wish to share with us. …One week later we mail a beautiful, invitation-style card, thanking the customer for the business, once again asking if he or she was 100% satisfied with the cleaning experience.
In the carpet cleaning industry, most carpet cleaners take the money and run without taking the time to make certain they provided an honorable service. Repeat customers and word-of-mouth referrals are vital for every small business, and we want to build long-lasting relationships.
Our company and staff aren’t without flaws— we’re human, like everyone else. But our desire, dedication and goal is to ensure all of our customers are the winners. Any problems or concerns are handled, top priority. We even return to your home to address any issues, no questions asked, with big smiles on our faces.
Call Doll Bros. Carpet Cleaners, Furniture Cleaners, Tile & Grout Cleaners, and Leather Cleaners Today
Statistics in our industry and throughout the country are the same as they are here in our service areas of central Pinellas County. On average, most people have their carpet cleaned every two years (or much less frequently).
When it’s time to clean your carpets, you don’t want cheap, ineffective, subpar workmanship. The difference between Doll Brother’s all-inclusive, full-service cleaning experience and that of other cleaners, is, to be sure, negligible in cost. But it’s a world of difference in customer benefits!
From the time our staff arrives at your door, to when we leave your property, our entire focus and dedication is to make you the winner in our relationship. That’s how we received our golden customer service credentials, it’s how we maintain over 95% of our customer base— and endless referrals to friends.
Typically, we are fully booked and scheduled about 5 to 7 days in advance. We do reserve a little wiggle room for those jobs that just have to be fitted in, but there are not too many of those slots available.
Simply use our No-Obligation Pricing form in our sidebar, where you can describe the specific cleaning services that you need.
Or call our office at 727-596-2249, and Janice can likely give you a quote right over the phone.